WordPress Fix
Error 500, Critical Error, a WordPress admin area that no longer works, problems after an update, a form that stopped working, a broken frontend, strange redirects or a feature that suddenly fails. You describe the symptom. I find the cause, fix the problem and test the result.
Start
EUR 396 net covers diagnosis and repair of the reported problem within up to 4 hours of technical work. Any additional time requires your prior approval.
WORDPRESS FIX · 396,00 € net price
Continue to order01 / DECISION
You do not need to know whether the cause is an update, plugin, theme, custom code, database, configuration or malware. I find the cause and carry out the repair that is needed.
02 / SERVICE SCOPE
I check what actually broke. If the root cause can be identified, I do not stop at hiding the visible symptom.
I make the changes needed to get the website working properly again.
After the repair, I test the reported problem and the functions directly related to it.
If the state of the website allows it and the planned change carries risk, I make sure there is a way to return to the previous state before making the change.
Updating WordPress, a plugin or theme, or rolling back a problematic update if that is the right way to fix the issue.
Configuration changes, fixes to PHP, JavaScript or CSS, file permissions or other technical changes needed to resolve the problem.
Fixing a database problem if it can be resolved safely within the scope of this service.
Restoring the website from a valid backup when that is the safest way to solve the problem.
Removing malware or a suspicious administrator account, or changing compromised credentials, when the incident can be handled safely within the available time and scope.
Repairing a form, menu, admin area, frontend or another existing feature that has stopped working properly.
The price includes diagnosis, repair and verification of the result within up to 4 hours of technical work.
I do not add a surcharge just because the cause turns out to be a plugin conflict, PHP error, database problem, update or malware.
If the main problem is solved earlier and I notice other faults, I can use the remaining time to fix them after you approve it.
If a safe repair requires more than 4 hours, I stop before starting additional paid work. Further work costs EUR 99 net per hour and requires your prior approval.
WordPress Fix is a repair service for one specific issue, not a prepaid block of hours. Unused time does not carry over to another request or later date and is not refundable.
A new module, integration, form with new logic or another extension is website development, not repair.
Changes to the design or site structure, or building new pages, are a separate scope.
Not every failure can be resolved safely within 4 hours. A larger incident, compromised server, several related problems or the need to replace an abandoned component may require additional scope.
03 / PROCESS
I confirm the start time for a standard repair after accepting the request. With Express, I begin the analysis within 1 hour; after 18:00, availability must be confirmed in the chat first.
I need a description of the problem and whatever access is necessary for diagnosis and repair, depending on the situation: WordPress, hosting, files, database, DNS or other components related to the failure.
04 / FAQ
Details about timing, larger failures and additional work.
I cannot guarantee that before diagnosis. Four hours is enough for many common WordPress problems, but a serious infection, compromised server, several related faults or the need to replace an abandoned component may require a larger scope. I do not start additional paid work without your approval.
Malware being the cause does not automatically mean an extra charge. If the problem can be resolved safely within the available time, I handle it as part of WordPress Fix. If the incident is larger, I tell you before doing any further work.
If the main problem is solved earlier, I can use the remaining time to fix other issues I notice after you approve it. Unused time does not carry over to another request or a later date.
No. Any additional paid work requires your prior approval. Further work costs EUR 99 net per hour.
Express costs an additional EUR 150 net and means I start work within 1 hour. It does not guarantee that the repair will be completed within an hour. If you need Express after 18:00, contact me in the chat first and confirm availability.
Diagnosis and repair of one specific WordPress problem.
